CHC Payor Contract Highlights and Resources

Learn more about CHC’s payor contracts – make it a habit to regularly check this page for updated information about each CHC payor contract, including important product/plan information, operational and administrative processes that are necessary to follow to ensure services you provide are covered and reimbursed, provider portal access links, sample member ID cards, and much more!

CAQH: Please update your provider CAQH profile. Insurers use CAQH to credential and re-credential doctors and other providers. Make sure the provider CAQH profile is set to allow access to all plans attempting to access the information.

Blue Cross and Blue Shield of Illinois Commercial ACO (BCBSIL ACO) (effective 01/01/2017)

Since January 1, 2017, CHC has partnered with Blue Cross and Blue Shield of Illinois in a shared savings, upside-only Commercial ACO agreement built on a value-based incentive model that rewards CHC for meeting quality, performance, and cost targets. The ACO agreement utilizes a provider’s or group’s existing Blue Cross and Blue Shield PPO agreement and is not a new plan or HMO.

Blue Cross and Blue Shield ACO Improvement Initiatives

Blue Cross and Blue Shield Commercial ACO Quality Measures

Allwell (effective 01/01/2019)

  • Allwell, a Medicare Advantage HMO plan operated by IlliniCare Health, is brand new for the Illinois market and launched on 01/01/19

First Step – Create a Provider Portal Account

Provider Home Page

Important Phone Numbers

Sample ID Card

Comprehensive Provider Manual – Coming Soon

Provider Resources – Coming Soon

Bright Health (effective 01/01/2020)

Bright Health, a Medicare Advantage plan, is brand new and will launch in Illinois on 01/01/2020.

Click here to see some key details on the Bright Health plans.

Bright Health CAQH update request letter

Humana Coordinated Care Network (CCN) (effective 12/01/2017)

  • Humana Coordinated Care Network (CCN) is a “narrow network”- based care delivery model, consisting of seven provider systems or “micro-networks”
  • CHC is participating as part of the Loyola Physician Partners system

First Step – Create a Provider Portal Account

Provider Home Page

Important Phone Numbers

Sample ID Card

Comprehensive Provider Manual – See Provider manuals and related documents section

Provider Resources

IlliniCare Health Medicare-Medicaid Plan (IlliniCare Health MMP) (effective 03/01/2017)

  • IlliniCare Health MMP is a Medicare Advantage D-SNP plan, or Dual Eligible Special Needs Plan
  • Individuals enrolled in D-SNP plans are eligible for coverage under Medicare (as primary) and Medicaid (as secondary)
  • Please note: CHC does not participate in IlliniCare’s Medicaid plan, IlliniCare Health HealthChoice Illinois

First Step – Create a Provider Portal Account

Provider Home Page

Important Phone Numbers – see page 4

Comprehensive Provider Manual

Provider Resources

Sample ID Card – see page 9

Longevity Health Plan (effective 01/01/2019)

  • Like the Sunrise Advantage I-SNP plan, Longevity is an Institutional Special Needs Plan, or I-SNP
  • I-SNP plans are a specialized type of Medicare Advantage plan for residents of skilled nursing facilities and other long-term care facilities , such as senior living or assisted living communities

First Step – Create a Provider Portal Account

Provider Home Page

Comprehensive Provider Manual

Provider Resources

Sunrise Advantage Plan (effective 01/01/2018)

Sunrise Advantage Plan is a Medicare Advantage payor that offers three plans in the Illinois market:

  • Sunrise Advantage I-SNP Plan, or Institutional Special Needs Plan
    • For residents of skilled nursing facilities and other long-term care facilities, such as senior living or assisted living communities
  • Sunrise Advantage C-SNP Plan, or Chronic Condition Special Needs Plan
    • For individuals with a diagnosis of dementia
  • Sunrise Advantage Plan MAPD, or Medicare Advantage Prescription Drug Plan
    • A more “traditional” Medicare Advantage plan that does not have the I-SNP skilled nursing facility/long-term care facility residency requirement or the C-SNP dementia diagnosis requirement

Plan Resources:

First Step – Create a Provider Portal Account

Provider Home Page

Important Phone Numbers – see page 1

Sample ID Card – see page 2

Comprehensive Provider Manual

Provider Resources

CAQH More Information

The Council on Affordable Quality Healthcare  (CAQH) is utilized across the healthcare and insurance industry as a centralized repository of provider information for credentialing and contracting purposes.

The health insurance credentialing and contracting process can be delayed and even abandoned by the insurer if information such a professional liability and licensure dates are not updated with CAQH.

Visit: https://proview.caqh.org/ to learn more and access or create a provider account.

When updating or creating a CAQH provider profile, one important aspect is allowing health plans permission to access the provider profile for credentialing and contracting purposes.

Tip sheet: how to allow all plans access to your CAQH profile